Return & Refund Policy

Return & Refund Policy
Returns
This policy is valid for 30 days. If more than 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition you received it. The item must also be in its original packaging.
To complete your return, we require your receipt or proof of purchase.
Refunds:
Once we have received and inspected your return, we will email you to let you know. We will also notify you whether your refund has been approved.
If approved, we will process your refund and automatically issue a refund to your credit card or original payment method within a certain number of days.
We are not responsible if your package is lost and cannot be recovered due to an incorrect address. If you would like your package to be shipped to the correct address, we will require you to place a new order with full payment. We cannot refund address errors beyond our control.
Delayed or Missing Refunds
If you have not received your refund, please first check your bank account again.
Then contact your credit card company; it may take some time for your refund to be credited. Next, contact your bank. Refunds typically take some time to process.
If you've completed all steps and still haven't received your refund, please contact us at Support@flxzmddo.shop.
Sale Items
Only regular-priced items are eligible for refunds; unfortunately, sale items are not.
Exchanges:
We only exchange defective or damaged items. If you require an exchange for the same item, please email Support@flxzmddo.shop.
Shipping:
You are responsible for return shipping costs. Shipping costs are non-refundable. If you receive a refund, return shipping costs will be deducted from your refund.
If you are shipping an item valued at over $75, please consider using a tracked shipping service or purchasing shipping insurance. We cannot guarantee receipt of your returned item.